The isolation of independent workers including freelancers is traditionally seen as a continuous state in which individuals feel disconnected from their professional environment. This belief, deeply rooted in the literature, suggests that the feeling of professional isolation gradually takes hold and endures over time. However, we know very little about the temporal aspect of this isolation, particularly on how it may manifest as “spikes” or peaks of isolation rather than as a permanent state. In other words, while it is acknowledged that individuals often experience feelings of isolation, it is important to explore how these moments of disconnection appear episodically and dynamically throughout projects and interactions.
A “spike” or peak of isolation is defined as a brief but intense period or moment during which the sense of disconnection significantly intensifies. These peaks often occur at key points in a project’s lifecycle, notably at the very beginning when directives and communication may be lacking, or at the end when the absence of recognition and follow-up—or even the lack of client engagement—is felt. These intense moments arise in response to communication breakdowns, a lack of recognition, or abrupt transitions between projects, and they subside as conditions change. For example, once clear exchanges are established or constructive feedback is provided, the feeling of isolation fades, and the professional gradually returns to a state of connection and feel included. Essentially, these spikes of isolation are followed by a return to a more stable, inclusive state—highlighting how dynamic and ever-changing professional isolation can be.
Our research aims to explore the temporal dynamics of professional isolation among freelancers. We seek to understand how independent workers—often perceived as isolated due to the nature of their work—experience moments of intense, intermittent, and transient isolation referred to as “spikes” of isolation. Through a qualitative analysis, we examine the triggers for these spikes, their duration, and the mechanisms by which individuals manage to regain a state of connection and inclusion once the negative factors subside. The objective is to understand how both organizational and individual elements influence these experiences, with a view to proposing solutions that mitigate the negative effects of isolation of independent workers.
An article by Aneta HAMZA-ORLINSKA, Diana SANTISTEVAN and Jolanta MAJ.
To explore the theme of professional isolation further, read the article ‘Connecting the disconnected: Professional isolation and inclusion of independent workers’ by Jolanta MAJ, Aneta HAMZA-ORLINSKA and Diana SANTISTEVAN published in European Management Review.
